All case studies

Critique & redesign · 2026

Craigslist.

Making Craigslist easier to read, without losing what makes it Craigslist.

Role
UX researcher & designer
Type
Individual, school
Platform
Website
Tools
Figma
Timeline
3 weeks
The original Craigslist home page on an old CRT monitor
Before
The redesigned Craigslist home page, with category bubbles, on a laptop
After

The problem

Craigslist works, but the way it looks makes it harder to use.

The home page is almost entirely same-styled text. Greys and blues blend sections together. The few visual elements, like emoji headers and a grey-and-green “post an ad” button, don’t match each other or anything else. And category filters switch formats, mostly without headers, sometimes twice on one page.

Design direction

Easier to look at and understand, without making it more complicated.

I like how Craigslist lists things out and keeps options minimal, so I kept that. I also didn’t want it to look like every other shopping site (Mercari, Vinted, eBay, Poshmark), so I chose a bubble look to keep some of the oddity that makes Craigslist feel like Craigslist.

  1. Keep it simple. Don’t add complexity.
  2. Make things readable at a glance.
  3. Keep it quirky and distinct.

Scope: a desktop redesign of the home page, and two journeys: pinning a category, and changing your location.

The process

The structure works. The problems are in how it looks.

  • Exploratory walkthrough

I used the site the way a regular user would: browsing For Sale, trying to favorite an item, changing my location, and clicking into categories to see how listings and filters worked.

Key findings

  • The home page is about 90% text, all in the same font, size and color.
  • Mostly grey and blue plain text, so sections barely stand apart.
  • Emoji headers and the “post an ad” button don’t match each other or anything else.
  • Category filters mix formats, mostly lack headers, and are sometimes duplicated.
  • You can save individual items, but not a category.
  • The location selector leads with a list; the map is secondary.
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Interactive prototype

Follow the two journeys: on the home page, click “For sale,” then “Housing” to expand it. Open “Vacation rentals,” pin it, and head home. Then click your location, change it to Houston, TX, and go back home.